What We Do
Since inception, matchbox had a simple mission. As mortgage bankers, we gained an enormous amount of “in-the-trenches” experience. During that time, we stumbled on many fronts and encountered many hurdles. matchbox’s mission was to take those experiences and work with and for our clients to ensure they avoid those same hurdles.
The matchbox team is comprised of passionate mortgage bankers who operate in a client-centric fashion with the continuous goal of exceeding clients’ expectations. Our objective for every project is to have a client make the statement, “We could not have done this without you.”
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"Matchbox provided us with the perfect balance of technical experience and guidance alongside a project manager that took the time to understand the company ethos and culture. They provide us with a solid operational system, education to expand the system and ensured that the development of the system met our needs and that of our clients."
"After working together on the Secondary front for years, We chose matchbox to implement Encompass because of their knowledge and insight of a multi-channel banker like us. Frank, Jonathan, and their entire team were not only great to work with, they became part of the fabric of our internal stakeholder group, up to and including challenging legacy processes and pushing when project drag crept it’s way in. I would recommend matchbox to any mortgage lender looking to maximize their fulfillment technologies."
"matchbox has assisted us on both the Encompass and Secondary fronts for years. Their diverse expertise has assisted in supporting Equity’s growth in multiple areas over the years. We have enjoyed working with the matchbox team and look forward to continuing to working together in the future."
"matchbox has provided our organziation with Top-Notch support through and ever changing landscape in lending."
"Time was short and Bell needed to roll out an entirely new LOS for our 400 users. From the start Bell engaged matchbox to work in parallel with us to deliver our new system. matchbox totally got the way we do business and was a big reason the roll out of our new LOS was so successful. Thank you matchbox for your mortgage and systems expertise, we could not have done this without you!"
"matchbox was instrumental in helping PrimeWest Mortgage effectively implement the Encompass loan origination software. This has allowed us to grow our business and become much more efficient and compliant. Because of our success on the originations and operations side we then hired matchbox to improve our secondary marketing. The results we have achieved in secondary marketing are simply remarkable. None of this would have happened without the assistance of the matchbox team."